1st Action Services
1st Action Services is metro Atlanta’s premier fire, smoke, and water restoration specialists. We are dedicated to providing you with a fast, dependable, and professional service. With over 30 years of extensive experience, we offer a complete range of restoration, cleaning, moving, and storage services.
As a family-run business, we understand the emotional impact that a water and/or fire disaster has on our customers, and are wholly dedicated to
working closely with you and your insurance company to ensure the restoration process is completed as quickly and stress-free as possible.
Being innovative leaders in the property loss/restoration industry, we understand the need for an immediate response in order to substantially minimize property damage/loss, saving time and money. Because our staff is on call, 24 hours a day, 7 days a week, 365 days a year, when you need us we will be there. Call us today at: 770-739-5608!
Our Services
Fire Restoration
Returning your life to normal with our professional restoration process no matter the extent of the fire damage
Water Mitigation
Minimizing your property damage with fast response times, innovative equipment and well-trained technicians, 24 / 7 / 365
Mold Remediation
Removing unhealthy or toxic mold, mildew and fungus with industry-standard bio hazard waste removal protocols
Number of Years in Business
Number of Employees
Number of Vehicles
Number of Insurace Carriers
Number of Claims
What We Offer
✓ Emergency Response 24 / 7 / 365
✓ Family-Owned & Operated
✓ ASCR & IICRC Certified Techs
✓ License, Bonded & Insured
✓Quality Assurance Program
✓Direct Insurance Billing
✓Certified Drug Free Workplace
✓Onsite Storage
Our Staff
Charles Rayhall
Owner
Pat Reina
General Manager
Beverly Reynolds
Office Manager
Brigitte Ellison
Asst. Office Manager
Our Quality Assurance
1st Action Services developed its Quality Assurance Program to ensure that our customers are 100% satisfied with the company’s quality of work. We do not invoice the insurance company until the customer has signed a Statement of Satisfaction and Completion AND an Authorization to Pay form. Part of our satisfaction guarantee includes customer completion of
our Quality Assurance Form to rate the customer service they received.
Our Quality Assurance Forms include:
– Statement of Satisfaction and Completion
– Authorization to Pay
– Quality Assurance Form
